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Help Center

  • How long does Delivery take?

Delivery of your package with our courier company can take between 1-3 working days if you are situated in major city or town. If you are situated in an outlining area your package could take between 4-5 working days.

  • Will someone be able to see what is inside my package?

No, Romantix takes extra care in making sure no one will know what the contents of your package. We use alias details on our courier packaging for that extra discreetness.

  • Does Romantix have a Physical Store?

Romantix does not currently have its own Physical Store – Secret Corner however stocks some of our Lingerie range

  • Does Romantix allow for Wholesale bulk purchases?

Yes, we do. Read more about our Wholesale option.

  • How often are the products on Romantix updated?

We make a point to update our products on a weekly basis to make sure there is always something new and exciting to find.

  • What happens if I am not happy with the item I have received?

Please make sure you contact us with in 3 working days upon receiving your package. Refer to our Returns Policy for more information.

  • What is the process after my order has been placed?

 Once you have finalized your order through our website and have made payment Romantix will be in contact with you once your payment reflects in our account. We will then begin to process your order which usually take 1-3 working days. Once we have dispatched your order, delivery can take 1-3 working days with out courier company. We will then provide you with a delivery email which will have the courier companies contact details along with your tracking number.

N.B Some lingerie on the Romantix website may have a wait period of 2-3 weeks. 

Contact

Romantix - Head Office

Shop 8B Athlone Court, 
11 Linscott Road, 
Athlone Park, 4126
087 941 1084
sales@romantix.co.za 

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